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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Crowne Plaza Kuala Lumpur City Centre By Ihg

A modern 5-star stay in the KL City-Centre district, with a rooftop pool, spacious rooms, and a breakfast buffet that guests consistently praise.

  • Rooftop pool to unwind after exploring
  • Breakfast buffet with a wide variety of fresh options
  • Spacious rooms with city views
9 Perfect 925 reviews Booking.com 9 · 925 reviews

About

Crowne Plaza Kuala Lumpur City Centre By Ihg

Crowne Plaza Kuala Lumpur City Centre By Ihg sits in the KL City-Centre district, a 5-star property that’s been drawing praise for its location and comfort. Guests consistently highlight the spacious rooms, many with city views, and the rooftop pool that offers a refreshing escape after a day of exploring. The hotel’s breakfast is a recurring theme in reviews—an extensive buffet with something for everyone, often described as a great way to fuel up for a day in the city.

The hotel is positioned near the heart of Kuala Lumpur, with quick bites like Sundaes Gelato just 100 meters away and West Street within walking distance. The staff get consistent mentions for being professional, helpful, and polite, which adds to the overall ease of the stay. Whether you’re in town for business or leisure, this Crowne Plaza aims to deliver a comfortable base.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Breakfast that gets consistent praise — Guests across multiple reviews call out the breakfast buffet for its variety and quality, making it a reliable start to the day.
  • Spacious, modern rooms with views — Several reviews mention rooms being quiet, brand-new, and offering beautiful city views, providing a comfortable retreat.
  • Rooftop pool as an urban escape — The rooftop pool is a standout feature, described as a great spot to unwind after exploring the city.
  • Professional and helpful staff — Guests repeatedly mention the staff being professional, polite, and attentive, enhancing the overall experience.
–

Worth weighing

4 to weigh
  • Location convenience varies — While the hotel is in the city centre, some guests may find the immediate area less central than expected. One review notes quick meal options 100 meters away, but the hotel’s exact position isn’t highlighted as being steps from major landmarks.
  • Potential for noise despite quiet rooms — Some reviews describe the rooms as ‘quiet,’ but given the central city location, street noise could be a consideration for light sleepers. The hotel does offer soundproofed rooms, which suggests noise could be an issue.
  • Price point reflects the 5-star experience — With rates from GBP 216 per night, this is a premium option in the city. While value scores are good, budget-conscious travellers may find cheaper alternatives.
  • No pets allowed — The hotel doesn’t accommodate pets, which may be a drawback for those traveling with animal companions.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard King Room Mobility accessible

  • 1 King-size bed

Premium Upper Floors King Room

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Premium King Room

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Standard Upper Floors King Room

  • 1 King-size bed,2 Single beds
  • Shower
  • Bathtub
  • Air conditioning

Standard Twin Room

  • 2 Single beds,1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

One-Bedroom King Suite

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Bar/Lounge area
  • Special diet menus
  • In-room breakfast
  • Children's buffet

Recreation

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Public Bath
  • Fitness centre

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Luggage storage
  • Lockers

Business

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Parking & Transport

  • On-site car park
  • Valet parking
  • Handicap parking
  • Paid airport shuttle

Accessibility

  • Rooms/Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

Room Amenities

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 925 reviews

Guest-rated 9/10 from 925 reviews

Booking.com · 9 · 925 reviews
9Verified guest

“Breakfast had a huge variety and the food was appetizing. Service was top-notch, and free parking came in handy.”

9Verified guest

“Great choice for a trip. A wide array of goodies at breakfast, quiet and brand-new rooms with beautiful views, and a magnificent location in the heart of KL. Plus, walking distance to West Street.”

9Verified guest

“It’s a new place, really cute and cozy. The staff are professional and super helpful. The breakfast selection is good and will keep you fueled for the day. Excellent job!”

9Verified guest

“Breakfast offered an extensive variety of dishes, perfect for energizing you for a day of exploring Kuala Lumpur.”

9Verified guest

“I enjoyed a spacious room with amazing city views. The rooftop pool was a fantastic oasis to unwind in after exploring. Breakfast was really good, each dish showcasing fresh, high-quality ingredients.”

9Verified guest

“Spacious rooms with city views provide a comfortable retreat. The rooftop pool is a great spot to unwind after a long day of exploration.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Kuala Lumpur City Centre: The hotel sits in the KL City-Centre district, a bustling area known for its mix of commercial towers and local eateries. You’ll find quick meal options within 100 metres, and West Street is within walking distance, making it easy to explore the neighbourhood on foot.

No 22, Menara 8 Jalan Yap Kwan Seng, Kuala Lumpur, Kuala Lumpur Federal Territory, 50450, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
321 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Does the hotel have parking?

Yes, there is an on-site car park and valet parking. Handicap parking is also available.

Are pets allowed?

No, pets are not allowed at this hotel.

Does the hotel offer airport shuttle service?

Yes, there is a paid airport shuttle available. You can arrange it with the hotel.

What dining options are available?

The hotel has a restaurant and bar/lounge area. Many guests praise the breakfast buffet for its variety.

Is there a gym or pool?

Yes, there is a fitness centre and a rooftop pool. The pool area includes sun loungers and beach umbrellas.

Nearby

Other top-rated stays in Kuala Lumpur

Want a different style or budget? Here are more highly-rated options in the area.

8.1

The Face Style Hotel

Guest-rated 8.1/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

8.9

W Kuala Lumpur

Guest-rated 8.9/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

9.1

Eq Kuala Lumpur

Guest-rated 9.1/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

9.2

Chamber Haven Kl

Guest-rated 9.2/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

The bottom line

For travellers who prioritise a filling breakfast, a rooftop pool, and spacious rooms in the middle of the action, Crowne Plaza Kuala Lumpur City Centre delivers on its promises. The consistent praise for staff and cleanliness makes it a dependable choice, though the price and central location may already set expectations high.

9A solid 5-star base with breakfast worth waking up for.

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